Setting the standard for excellence ~ Established 1997

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Writing Excellence

Moving from Good to Great

In 2019, we'll be adding even more valuable benefits to our Writing Excellence program - more educational resources, greater professional opportunities, and a clear path to help you advance your career. We'll announce the new benefits and the latest class schedule in early 2019!

This course is directed toward professional résumé writers who want to strengthen the quality and content of their resumes and cover letters. New and experienced business owners, college career center and workforce investment staff, and those who work in military transition centers will all benefit from the course. The only pre-requisites are an understanding of basic résumé and cover letter fundamentals, a willingness to accept and apply critical feedback, and a desire to move one’s writing skills from mediocre to magnificent. Sessions are designed to take participants through each step of creating a résumé and cover letter, from planning the initial strategy to final editing and proofreading.


11-Week Live Program:
Thursdays, 6:30 to 8:00 p.m. EST
April 11 – June 20, 2019 

Registration link coming soon


  • 16.5 hours of live, instructor-led webinars.
  • 11 PowerPoint slide decks and dozens of writing samples.
  • Weekly homework assignments and in-depth feedback.
  • “In-class” participant discussions and Q&A.
  • Email and telephone access to the instructor throughout the program.
  • Unlimited access to all session recordings.
  • Up to 25 Continuing Education (CEU) units.

Multipayment plans available for advance registration.
See the event registration information page for each session for details.


    Week 1: Planning Your Document Strategy

    Week 2: The Basics of the Modern Résumé

    Week 3: Grammar Basics and Common Errors

    Week 4: The Professional Experience Section – Job Descriptions

    Week 5: The Professional Experience Section – Accomplishments

      Week 6: The Résumé Headline and Professional Summary Section

      Week 7: Résumé Formatting

      Week 8: Advanced Résumé-Writing Strategies

      Week 9: Cover Letters

      Week 10: Electronic Documents

      Week 11: Proofreading, Editing and Steps to Becoming an NCRW

        NRWA Members - $1295 | Non-members $1470

        Multipayment plans available for advance registration.
        See the event registration information page for each session for details.


        For more than 30 years, job seekers and professionals in career transition have relied on Norine Dagliano for expert advice, practical insight, inspiration, and support to help them get paid what they deserve doing work that they love. Self-employed since 1999 and operating as ekm Inspirations (in recognition of her children, her three greatest inspirations), Norine excels in designing strategic and branded resumes that capture attention, create desire, and move employers to reach out and connect. 

        A Nationally Certified Résumé Writer (NCRW) and member of the NCRW Commission grading team, Norine has developed and delivered numerous webinars and workshops and presented at annual conferences hosted by the National Résumé Writers Association, Career Directors International, and Career Thought Leaders, as well as other professional associations outside of the career services industry. 

        Samples of her work are published in nearly two dozen résumé and cover letter books. Additionally, she has taken an active role in mentoring and training other writers who wish to excel in the field. Her training style is pragmatic and high energy, with a little sprinkling of humor and storytelling to keep participants engaged and inspired to learn and grow.

        The National Résumé Writers' Association
        9 Newport Drive, Suite 200, Forest Hill, MD 21050

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