The NRWA - The National Resume Writers' Association TM


Setting the standard for excellence ~ Established 1997

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9-Week Live Program: Wednesdays, 6:30 to 8:00 p.m., ET

February 12 – April 8, 2020 

Click here to register for the Writing Excellence course



Sign up for an Upcoming Webinar

Brush up with an On-Demand Webinar

Access resources in our Teleseminar Archives *Members-Only Benefit

Train at your own pace with Resume Writing 101

Enroll in our Writing Excellence Certification Preparation Program

Unlock the secrets of selling with the NRWA Sales Mastery Course

Read selections from our Recommended Books list

Plan your professional development with our education options

Get the NCRW Study Guide

Begin your NCRW certification by submitting a Writing Sample

Register for the NCOPE Training and Certification program

Join a Peer Group

Check out our Ask the Experts blog

Attend the Annual Conference 

By participating in this course and/or webinar, you are agreeing to let the instructor/facilitator call you by name during the course and/or webinar when addressing questions or information. You also understand that session recordings may be made available to any NRWA member/nonmember who registers/downloads the recordings at anytime in the future.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.

The NRWA Writing Excellence Certification Preparation Program


Professional resume writers with at least 2 years of experience writing resumes and cover letters, whether as a new or experienced business owner, or as a staff member of a college career, workforce investment or military transition center. 


  • An understanding of basic resume and cover letter fundamentals
  • A willingness to accept and apply critical feedback
  • A desire to move one’s writing skills from good to great 


Sessions are designed to take participants through each step of creating a resume and cover letter, from planning the initial strategy to final editing and proofreading.


  • Instructor-led live webinars.
  • PowerPoint slide decks and dozens of writing samples.
  • An electronic copy of the NCRW Study Guide.
  • Weekly homework assignments and in-depth feedback.
  • “In-class” participant discussions and Q&A.
  • Email and telephone access to the instructor throughout the program.
  • Unlimited access to all session recordings.
  • Up to 20 Continuing Education (CEU) credits.


  • Packet of sample resumes and cover letters written by NCRWs.
  • Free registration for an NRWA webinar of your choice.
  • Personal DISC Assessment and report.
  • Discount pricing on The Essential Microsoft Word Manual for Professional Resume Writers, by Holly Genser.
  • Portfolio of resumes and cover letters written by NCRWs.
  • Discount pricing on NCRW Sample Submission and NCRW Exam process. *
  • Leads to contractors for subcontract writing assignments.


NRWA Members -
*Members who successfully complete the course and begin the NCRW certification process within 6 months of the final class will obtain a $25 discount on one sample submission (normally $75) and a $50 discount on the the NCRW exam fee (normally $250).

Nonmembers - $1,595

Payment options include credit card, check, or PayPal credit.
To use PayPal credit, please register via the link below without paying and email us at so we can send you a PayPal invoice.

See the event registration information page for each session for details.


Week 1: Writing Excellence Standards/Best Practices and The NCRW Process

Week 2: Planning the Resume Strategy

Week 3: The Professional Experience Section – Job Descriptions

Week 4: The Professional Experience Section – Accomplishments

Week 5: The Resume Headline and Professional Summary

Week 6: Optional Resume Sections

Week 7: Resume Formatting

Week 8: Professional Job Search Letters and e-Notes

Week 9: Plain Language Writing Techniques, Proofreading, and Editing


Norine Dagliano is a Nationally Certified Resume Writer (NCRW), Nationally Certified Online Profile Expert (NCOPE), DISC Administrator, and sole proprietor of ekm Inspirations, with more than 30 years of experience working with job seekers and career-services professionals, both experienced and starting out.

A sought-after trainer and presenter of resume, job search, interviewing, and career management tools and techniques, Norine has been a featured presenter at multiple NRWA Conferences, as well as the developer/instructor of numerous webinars, including a series for CareerBuilder and DeVry University career services staff. Her training style is pragmatic and high energy, with a little sprinkling of humor and storytelling to keep participants engaged and inspired to learn and grow.

In addition to designing and instructing the NRWA Writing Excellence program, Norine is on the NRWA board, is a member of the NCRW grading team, and has taken an active role in mentoring and training other writers who wish to excel in the field. 

The National Résumé Writers' Association
2331 Rock Spring Road, Forest Hill, MD 21050

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