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Session 1 Stand-alone Webinar:

Friday, January 24, 2020

12:30 to 1:30 p.m., ET

8-Week Live Program: Wednesdays, 6:30 to 8:00 p.m., ET

February 19 – April 8, 2019 

Click here to register



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By participating in this course and/or webinar, you are agreeing to let the instructor/facilitator call you by name during the course and/or webinar when addressing questions or information. You also understand that session recordings may be made available to any NRWA member/nonmember who registers/downloads the recordings at anytime in the future.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.


Professional resume writers with at least 2 years of experience writing resumes and cover letters, whether as a new or experienced business owner, or as a staff member of a college career, workforce investment or military transition center. 


  • An understanding of basic resume and cover letter fundamentals
  • A willingness to accept and apply critical feedback
  • A desire to move one’s writing skills from good to great 


Sessions are designed to take participants through each step of creating a resume and cover letter, from planning the initial strategy to final editing and proofreading.


  • Instructor-led live webinars.
  • PowerPoint slide decks and dozens of writing samples.
  • An electronic copy of the NCRW Study Guide.
  • Weekly homework assignments and in-depth feedback.
  • “In-class” participant discussions and Q&A.
  • Email and telephone access to the instructor throughout the program.
  • Unlimited access to all session recordings.
  • Up to 20 Continuing Education (CEU) credits.


  • Packet of sample resumes and cover letters written by NCRWs.
  • Free registration for an NRWA webinar of your choice.
  • Personal DISC Assessment and report.
  • Discount pricing on The Essential Microsoft Word Manual for Professional Resume Writers, by Holly Genser.
  • Leads to contractors for subcontract writing assignments.

NRWA Members - $1,570 (includes discounted fees for the certification process) 
or $1,295 (without certification)

Nonmembers - $1,895 (includes discounted fees for NRWA membership and the certification process) or $1,720 (includes NRWA membership)

Payment options include credit card, check, or PayPal credit.
To use PayPal credit, please register via the link below without paying and email us at so we can send you a PayPal invoice.

See the event registration information page for each session for details.


Week 1: The Basic Foundations of the Modern Resume and The NCRW Process

Week 2: Planning the Resume Strategy

Week 3: The Professional Experience Section – Job Descriptions

Week 4: The Professional Experience Section – Accomplishments

Week 5: The Resume Headline and Professional Summary

Week 6: Optional Resume Sections

Week 7: Resume Formatting

Week 8: Professional Job Search Letters and e-Notes

Week 9: Plain Language Writing Techniques, Proofreading, and Editing


For more than 30 years, job seekers and professionals in career transition have relied on Norine Dagliano for expert advice, practical insight, inspiration, and support to help them get paid what they deserve doing work that they love. Self-employed since 1999 and operating as ekm Inspirations (in recognition of her children, her three greatest inspirations), Norine excels in designing strategic and branded resumes that capture attention, create desire, and move employers to reach out and connect. 

A Nationally Certified Résumé Writer (NCRW) and member of the NCRW Commission grading team, Norine has developed and delivered numerous webinars and workshops and presented at annual conferences hosted by the National Résumé Writers Association, Career Directors International, and Career Thought Leaders, as well as other professional associations outside of the career services industry. 

Samples of her work are published in nearly two dozen résumé and cover letter books. Additionally, she has taken an active role in mentoring and training other writers who wish to excel in the field. Her training style is pragmatic and high energy, with a little sprinkling of humor and storytelling to keep participants engaged and inspired to learn and grow.

The National Résumé Writers' Association
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