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This virtual training program is directed toward professional résumé writers who want to strengthen the quality and content of their résumés and cover letters. New and experience business owners, college career center and workforce investment staff, and those who work in military transition centers will all benefit from the program. 

Modules are designed to take you through each step of creating a résumé and cover letter, from planning the initial strategy to final editing and proofreading. The only prerequisite is a desire to learn résumé and cover letter best practices and the self-discipline to complete each module, mini-quiz and suggested activities.

You will need a computer with speakers and a strong internet connection as you work through the training. It is also recommended that you have access to a printer and a three-ring binder or file folders to print, organize and retain all of the materials.

The industry’s most comprehensive on demand virtual training for both new and experienced professional resume writers!

Norine Dagliano, NCRW


COURSE DEVELOPED BY NORINE DAGLIANO: For more than 30 years, job seekers and professionals in career transition have relied on Norine Dagliano for expert advice, practical insight, inspiration, and support to help them get paid what they deserve doing work that they love. Self-employed since 1999 and operating as ekm Inspirations (in recognition of her children, her three greatest inspirations), Norine excels in designing strategic and branded resumes that capture attention, create desire, and move employers to reach out and connect. 

A Nationally Certified Résumé Writer (NCRW) and member of the NCRW Commission grading team, Norine has developed and delivered numerous webinars and workshops and presented at annual conferences hosted by the National Résumé Writers Association, Career Directors International, and Career Thought Leaders, as well as other professional associations outside of the career services industry. 

Samples of her work are published in nearly two dozen résumé and cover letter books. Additionally, she has taken an active role in mentoring and training other writers who wish to excel in the field. Her training style is pragmatic and high energy, with a little sprinkling of humor and storytelling to keep participants engaged and inspired to learn and grow.


What you can expect from the course:

    • 14 prerecorded PowerPoint presentations, averaging about 20 minutes in length
    • 35+ downloadable tip sheets and résumé and cover letter samples
    • 12 mini-quizzes to immediately test your understanding
    • Suggested activities for each module to help you apply what you learned
    • Lifetime access to the program, allowing you to repeat a module at any time
    • 15 Continuing Education (CE) units
    • A certificate of completion 

      REGISTRATION: $895 Members, $1,095 Nonmembers*

      The registration fee for nonmembers includes a one-year membership to The NRWA (a $175 value).

        • Module I: Introduction
        • Module II: Planning Your Document Strategy
        • Module III: The Basics of the Modern Résumé
        • Module IV: Grammar Basics and Common Errors
        • Module V:  Résumé Professional Experience Section, Job Descriptions
        • Module VI:  Résumé Professional Experience Section, Accomplishments
        • Module VII:  Résumé Headline and Professional Summary Section 

          • Module VIII:  Résumé Formatting
          • Module IX: Advanced Résumé-Writing Strategies
          • Module X:  Cover Letters, Part 1
          • Module XI:  Cover Letters, Part 2
          • Module XII:  Electronic Documents
          • Module XIII: Proofreading and Editing
          • Module XIV: An Inside Look at Becoming an NCRW 

            $895 Members, $1,095 Nonmembers*

            The registration fee for nonmembers includes a one-year membership to The NRWA (a $175 value).

            The National Résumé Writers' Association
            9 Newport Drive, Suite 200, Forest Hill, MD 21050

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