The NRWA - The National Resume Writers' Association TM


Setting the standard for excellence ~ Established 1997

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By participating in this course and/or webinar, you are agreeing to let the instructor/facilitator call you by name during the course and/or webinar when addressing questions or information. You also understand that session recordings may be made available to any NRWA member/nonmember who registers/downloads the recordings at anytime in the future.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.


As a career professional, you are constantly reminding your clients of the importance of continuing education and staying on top of the trends. We know all too well the importance of learning in career success. And, as we get busy helping others, we often don't make time for our own continuing education!

The NRWA strives to provide on-demand, relevant learning opportunities for career professionals including webinars and convenient training. The goal of each of these is to help you maintain your skills, build your credibility, and stay on top of the industry's dynamic trends at your convenience.

Mastering the Resume Writing Process: Writing Better, Faster, and More Efficiently

connecting questions and thoughts

Presented by Freddie Cheek, MS Ed., NCOPE, CWDP, CCM, MCD, CPRW, CARW

PART 1: March 13, 2020, 12:30 p.m., ET – 1:30 p.m., ET

PART 2: March 27, 2020, 12:30 p.m., ET – 1:30 p.m., ET

This webinar will guide attendees through 2 sessions. Each presentation offers valuable information on the steps and strategies for collecting, processing, organizing, and using client information in writing resumes and cover letters. The tips and techniques offered will enable attendees to complete writing projects in a more efficient, complete, and accelerated manner. Each presentation is a stand-alone webinar, so you can take one or both.

PART 1: March 13, 2020; 12:30 p.m., ET – 1:30 p.m., ET

Gathering what you need to develop complete and impactful job search documents.

  • Collaborating with your clients to identify a specific career and job search goal, explain your strategy and content plans, and prepare them for contributing to the process.
  • Optimizing the intake interview including explaining what information is needed for the resume, sharing tips for helping clients discover their contributions and accomplishments, and requesting annotated job postings.
  • Using homework questionnaires to solicit relevant information for drafting impactful and outcome-based content. (Sample worksheets, information-gathering options, and examples of outcome-based bullets are included).
  • Selecting the appropriate resume format (chrono, functional, or combo) and design/layout to fit the work experience, downplay issues, match the job target/career field, and support the content and career goal.

PART 2: March 27, 2020; 12:30 p.m., ET – 1:30 p.m., ET

Reviewing, organizing, and using submitted materials in an expedient manner.

  • Marking, separating, and organizing the information, including education, experience, references, skills, and accomplishments.
  • Matching and labeling skills and experience from target job postings to work into the resume job descriptions, core competencies, and accomplishments, as well as the cover letter content.
  • Analyzing performance/job reviews, “attaboy” emails, awards, and references.
  • Evaluating accomplishment statements to include CAR information.
  • Building the documents by piecing together the marked and organized information, working from the bottom up, smoothing out the writing, and adding original phrases. (Handouts with resume writing tips and mistakes to avoid are included).
  • Condensing, condensing, condensing and then proofreading, proofreading, proofreading.

          Register Now!

          Pricing for this 2-part webinar:

          NRWA Members

          Single webinar: $19.99  |  Both webinars: $32.50


          Single webinar: $39.99  |  Both webinars: $70.00

          Each presentation will be recorded and distributed to all registered participants. Each  webinar is eligible for one CEU credit.

          About Freddie Cheek:

          Freddie Cheek, M.S. Ed., NCOPE, CWDP, CCM, MCD, CPRW, CARW, has 30 years’ experience encompassing résumé writing, job search training, career coaching, adult education, and human resources (the last 20 years as an independent career-services business owner and operator). In addition to managing her business, she serves as a contract résumé writer and job search/interview coach.

          Freddie’s articles and reviews have appeared in several publications, samples of her résumés and cover letters are featured in more than 20 books, and her interview and job search advice is included in seven books, including Interview Magic and Job Search Magic. She is actively involved in her profession as a member of the National Résumé Writers’ Association (NRWA), with past roles as President of the Association of Job Search Trainers (AJST), Advisory Board member of Career Master’s Institute (CMI), and VP of Membership for Career Directors International (CDI), where she also received the prestigious CDI President’s Choice Award.

          An engaging public speaker, Freddie has presented workshops for job seekers, career changers, and job search professionals at state and national conferences in the U.S. and Canada. Her presentations have been described as helpful, informative, humorous, practical, thorough, and energizing.

          Jobscan - Why Should I Use It?

          planning keywords

          Presented by Tom Powner, CPRW, CEIP, CCM, CDCC, NCOPE

          Friday, April 17, 2020, 12:30 p.m., ET – 1:30 p.m., ET

          Getting a resume to score well in today’s smart ATS (Applicant Tracking Software) systems is challenging and one of the main obstacles many of our clients face in their job search.

          Although we coach our clients on ways to bypass online applications, even with networking or with social recruiting, at some point a company that uses an ATS will scan all resumes into their system to be compliant.

          In this webinar you will learn:

          • Learn how to use Job Scan to boost a resume’s keyword richness.
          • Take a deep dive into Jobscan’s new/improved ATS findings and best practices.
          • Discover ways to monetize your service offering using Jobscan.

          Register Now!

          This one-hour webinar is $19.99 for NRWA members and $39.99 for nonmembers and qualifies for 1 CEU. It will be recorded and distributed to all participants.

          About Tom Powner:

          A career-changer himself and proof it can be done, Tom Powner resigned from a 25-year career in business development, operations, and sales leadership to create Career Thinker Inc. Motivated by years of viewing thousands of poorly crafted resumes and LinkedIn profiles and interviewing more than 1,000 unprepared applicants, his goal is to provide people with career services, coaching, technology, inspiration, and confidence to motivate them to take action and advance their careers. Tom is a LinkedIn power user, serves on the NRWA Board, and has presented dozens of educational workshops to job seekers and at NRWA conferences.

          Teach College Students and New Grads to Fish to Ensure a Lifetime of Success

          improvements on the horizon

          Presented by Cathy Lanzalaco, NCOPE, CPRW, CPCC, CEMP, MBA, RN, SPHR, SHRM-SCP

          Friday, May 15, 2020, 12:30 p.m., ET – 1:30 p.m., ET

          Cathy believes that to teach a new student or new grad “to fish” is a far better gift than to simply give them a fish, laying the foundation for greater, long-term success, both personally and professionally. Engaging students and new grads as a niche audience in your business can also reap great revenue rewards. Well-meaning parents often hit a wall once their child has graduated college and they don’t know how to help them anymore.

          The Inspire Careers “Student Professional Launch Program” is based on helping students and new grads develop confidence in their abilities and learn to take responsibility for their careers. It provides them with support to reap the benefits of coaching at the start of their careers, building trust and a long-term partnership that will serve them throughout their lives. This is a win for them and a win for your business! Parents recognize that, just as paying for their child’s education was an investment, so is the “Student Professional Launch Program” — and they are willing to make the investment to ensure their child’s success.

          Join Cathy on this webinar to learn:

          • Why these clients need a program vs. products.
          • How to decide what offerings to include in your program and how to price them.
          • How to keep students/new grads engaged with your business throughout their careers.

            Register Now!

            This one-hour webinar is $19.99 for NRWA members and $39.99 for nonmembers and does not qualify for a CEU. It will be recorded and distributed to all participants.

            About Cathy Lanzalaco:

            Cathy Lanzalaco is a ROAR-winning resume writer, certified career coach, LinkedIn expert, certified empowerment and motivational professional, and owner of Inspire Careers, located in Buffalo, NY.

            With 15+ years of experience in human resources, Cathy gives her clients the perspective from “the other side of the desk.” She serves job seekers and those in career transition, from students and new grads to executives nationwide and across the globe. An adjunct professor in Human Resources Management at Niagara University, Cathy has made working with students and new grads a staple of her business. She enjoys an expanding portfolio of clientele from leading colleges and universities, including The George Washington University in DC, Duquesne University and Grove City College in PA, and SUNY Fredonia in NY.

            Make Bonus Bucks by Offering Bio Services


            Presented by Ruth Pankratz, MBA, NCRW, NCOPE, MRW, CPRW, CHJMC

            Friday, August 21, 2020, 12:30 p.m., ET – 1:30 p.m., ET

            Many professionals are unaware of the career documents needed to establish their professional brand, to search for jobs, or to apply to board of director positions. If you are selling career services, consider adding bios as a service option. Ruth will review bio purposes, uses, and content structure, as well common mistakes to avoid.

            In this webinar, you will:

            • Discover bio types and uses.
            • Learn how to structure bios to streamline writing efforts.
            • Create pricing and promotion strategies.

              Register Now!

              This one-hour webinar is $19.99 for NRWA members and $39.99 for nonmembers and qualifies for 1 CEU. It will be recorded and distributed to all participants.

              About Ruth Pankratz:

              Ruth’s background includes expertise in resume writing, job search strategies, interview assistance, marketing, personal branding, content development, and curriculum development. She is the owner of Gabby Communication.

              Ruth is an active member with the NRWA, CTL, PARW, and SHRM. She is a featured blogger for Andrew Hudson’s Job List and is a resume expert and career consultant for Lee Hecht Harrison International CEO team. Ruth graduated with a Master’s degree in Business Administration from Colorado State University and a Bachelor of Science degree in Communications from Kennesaw State University.

              The National Résumé Writers' Association
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