NRWA: National Résumé Writers Association
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Best Business Practices Course


Fall 2021 Session

October 12 - November 16, 2021
Tuesdays, Noon - 1:30 p.m., ET

Click Here to Register


$695 for Members

$749 for Nonmembers

Pricing includes all handouts, homework, and access to recorded sessions, which will remain active for 30 days following the conclusion of the course.

Interested in this training, but feel like you can't afford the cost right now? If you apply for and pay with PayPal Credit, you have six months to pay for the program, interest-free. Email before you register for details on payment with PayPal Credit.



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By participating in this training program, you are agreeing to let the instructor/facilitator call you by name during the presentation when addressing questions or sharing information. You also understand that sessions will be recorded and may be made available to other NRWA members/nonmembers, during and after the program is completed, for further review.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.

Proven strategies & support for business owners. Grow your business, introduce new products, increase sales, engage clients, and strengthen business practices and operations. The Best Business Practices course starts October 5 with instructor Ellen Steverson. Register Now!

Embarking on the entrepreneurial journey or growing an existing business can be overwhelming, even for the most skilled and passionate resume writers. The road to success is less challenging and more rewarding when you have the right tools and a plan to equip yourself for the road ahead. The NRWA Best Business Practices Course is a 6-week course designed to provide resume writers and other professionals in the careers industry with the knowledge, tools, and insight necessary to succeed and prosper as a small business owner.

As the only nonprofit dedicated to supporting resume writers and career professionals, the NRWA is delighted to offer this powerful and interactive program to help you unlock the secrets of building a profitable business. We heard our members call for more business tools and restructured this course to include more best practices.

The first best practice you will learn is how to set aside time to work “on” your business instead of working “in” your business without having clearly defined goals. Whether you are building a new business or looking to grow an existing one, this course will help you create a strategic path for your business and reap the rewards of improved client interactions, sales, and growth.

Embrace your future as a successful business owner by registering for the NRWA Best Business Practices Course today and discover how to make current and future decisions to build a sustainable income through your resume writing business. Learn best business practices and develop YOUR unique business plan and strategies to bolster operations, marketing, and sales.

3 Key Takeaways

Recognizing sales as a blend of art and science, our 6-session, interactive program will provide you with:

  • Skills you need to overcome common objections and improve your close ratio.
  • Sales language that feels authentic to you.
  • Modern sales techniques that address sales and industry changes.

Course Includes

  • 6 weekly, live, 90-minute sessions conducted via GotoWebinar.
  • Printable materials to support your sales goals and business growth.
  • A strong mix of instruction and role play.
  • Recorded sessions, which will remain active for 30 days following the conclusion of the course.

*All materials are the exclusive property of the NRWA. Participants may not copy, share or distribute materials.


Week 1:

  • Business Models & Plan Creation
  • Goal Setting & Time Management
  • Your Operations

Week 2:

  • Product Development Today & Tomorrow
  • Target Clients
  • Your Unique Value Proposition

Week 3:

  • Finalizing Products Designed for Clients
  • Review of Key Differentiators
  • Marketing Plan

Week 4:

  • Sales Cycle
  • Modern Sales Techniques
  • Client Conversations & Scripting 

Week 5:

  • Client Interactions 
  • Case Scenarios
  • Handling Customers' Objections

Week 6:

  • Sales Review 
  • Managing Projects & Growth 
  • Business Course Review 


Ellen Steverson opened StartingBlock Career Services LLC in 2011. She doubled sales after her first year and has consistently exceeded sales goals 29%-67% year-over-year. She is a Nationally Certified Résumé Writer (NCRW), Nationally Certified Online Profile Expert (NCOPE), Global Career Development Facilitator (GCDF), Certified Employment Interview Consultant (CEIC), former executive recruiter, and professionally trained saleswoman. She incorporates Fortune 500 sales techniques and processes to keep her business growing. Ellen is passionate about helping people succeed and never tires of discussing sales strategy!

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