Even the best resume writers get help . . .

It doesn’t matter if you’re a professional resume writer, college career advisor, or case manager; your responsibility is to help your clients by creating or helping them create great resumes.


How can you stay abreast of constantly changing resume trends?

Invest in clients and yourself with educational teleseminars offered by The NRWA. For small business owners there are also teleseminars focused on best business practices.

Note: Teleseminars with "CEU" next to the title qualify as one CEU toward your NCRW certification.


Previously Recorded Teleseminars

Resume Writing 


How to Design an Eye-Catching Resume: Formatting Tips and Tricks for the Modern Resume
Melanie L. Denny, MBA
January 31, 2014
 

 

Are you looking for new ways to present your clients’ value on paper? Do you struggle creatively to format resumes  so they are unique and attractive? Are you sick and tired of producing boring looking resumes that look the same client after client? Content is king, but aesthetics are easy on the eyes. It’s just as important to make your clients’ resumes inviting and easy to read. Learn innovative design techniques within Microsoft Office to create a resume that not only reads exceptionally but pops visually.

In this teleseminar, participants will learn how to:

  • Best organize information, so the “good stuff” jumps out at the reader.
  • Use color tastefully without over-saturating the page.
  • Strategically place graphics (icons, graphs, text boxes, etc.) to catch the reader’s attention without overcrowding the document.
  • Manipulate margins and spacing to create white space and give the illusion of more space while keeping it simple for clients to alter.
  • Incorporate other design elements (lines, separators, bolding, italicizing, bullets, etc.).
This teleseminar qualifies for one CEU!

One hour teleseminar is $19.99 for members and $29.99 for nonmembers.

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Ask Better Questions; Write Better Resumes

Bridget (Weide) Brooks
July 19, 2013
 

 

The most effective resumes capture who the client is, what they want to do, and why they are qualified for the role -- but getting the answers to those questions isn’t easy. Collecting better information can help you write better resumes.

Attend this teleseminar, and you’ll learn:

  • The one question to ask yourself before starting to write that will save you hours of frustration.
  • Which questions you can ask that will reduce the amount of time it takes you to write the resume -- while simultaneously improving the effectiveness of the resume you’re writing.
  • When you’re stuck: The three questions you need to ask yourself if you’re having trouble moving forward with a client project.
  • The one thing you must ask so that your client is happy with the finished resume (if you neglect to get the answer to this question, you’re guaranteed a rewrite).
The handouts will include the exact questions you can ask. This program is designed for newbies and veteran resume writers alike. Whether you work via questionnaire, phone consultation, or in-person (or a combination of both), your information-gathering process not only impacts the finished resume project, but also your revenue.

This teleseminar qualifies as one CEU!

One hour teleseminar is $19.99 for members and $29.99 for nonmembers.

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Quantifying Accomplishments

Michelle L. Aikman
May 17, 2013
 

 

Transform your client’s response from “I don’t have that information,” to “I can’t believe you pulled that information out of me,” to “WOW! Is that my compelling document?” Quantified accomplishments are standard practice in the resume writing profession but are you…

  • Including the right types of quantified information?
  • Asking the right questions to get the information you need from your clients?
  • Maximizing the effectiveness of the numbers you include?
  • Preparing your clients to collect the right information for the next time they hire you?  

Sharpen your ability to quantify accomplishments for your clients and give them the motivation and knowledge to start collecting valuable quantifiable information! Learn best practices, practice with challenging examples, learn from your peers, and walk away with an improved ability to sell your clients through the power of numbers.


This teleseminar is for new writers, expert writers, and all career professionals who want to increase their knowledge and improve their ability to…

  • Ask the right questions to get needed numerical data.
  • Extract meaningful numerical data.
  • Put data in context.
  • Reinforce the significance of data to various professions and industries.
  • Convince clients to track information and increase awareness of tracking tools.
This teleseminar qualifies as one CEU!

One hour teleseminar is $19.99 for members and $29.99 for nonmembers.

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Writing Resumes for Clients in Religious Occupations
Ginger Korljan, NCRW, CCMC
March 6, 2013

Competition for those pursuing religious professions has become extremely stiff today. Churches and faith-based organizations are receiving record numbers of applications for few available positions. Sadly, economic downturns, low church attendance, and scandals are displacing clerics at an alarming rate, and often these displaced workers are discouraged and unsure how to translate their experience to the religious or secular world. These professionals need resume writers who can help them stand out personally, professionally, and theologically.

Often resume writers shy away from writing religious resumes because they aren’t familiar with this industry or population. If you would like to improve your approach or expand your business to include this clientele, please join Ginger Korljan as she demystifies the process.

This teleseminar qualifies as one CEU!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Writing a Great Federal Resume
Bob Janitz
November 2, 2012

Ever wonder about writing a federal resume? Join federal resume writing expert Bob Janitz to learn:

  • How to read federal job announcements to qualify candidates and help them incorporate keywords into their resumes.
  • Understand the difference between business resumes and federal resumes.
  • Tips when using USAJobs.gov for your client's benefit.
  • How to best support your clients by understanding candidate status, benefits such as veteran preferences, and grading systems.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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The Resume is Not Dying -- It is Evolving!
Rosa Vargas
October 5, 2012 

Nowadays you must craft the advertising of your clients' qualifications as if they were their own company! Smart companies shift tactics based on market needs. Are you adjusting your efforts to position your clients as the ideal careerist in today's ever-evolving job-search market?

As professional resume writers, we have a responsibility to stay current with trends to ensure the success of our clients amid the advancement of technology and employers' array of employee-vetting choices. This means folding into your resume writing practice contemporary techniques to ensure your MS Word resume works in tandem with online branding efforts. Through modern techniques, you will learn how to integrate your clients' digital footprint into your resume development.

Join Rosa Vargas in a teleseminar to learn how to....

  • Integrate your client's online presence (Twitter, Facebook, LinkedIn, Google+) into the resume you create in MS Word.
  • Write LinkedIn profiles without re-hashing the resume online, thus creating another tool for your client and service offering for your business.
  • Add color to your resume, tastefully, so that your traditional resume gets a facelift in today's visually-rich digital world.
  • Insert QR codes on resumes and blend seamlessly into the format.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Resumes for Tomorrow: QR Codes (Webinar)
Donna Allen, CPRW
March 23, 2012

Staying ahead of industry trends will ensure your resume business is sustainable. Participants will learn why, when and how to use a "Quick Response Code," commonly referred to as a "QR Code." Every resume business has a unique product portfolio, such as resume, cover letter, reference page, LinkedIn profiles, etc. Positioning your business to stay ahead of industry trends is not only important for your business, but it is critical in helping your clients get noticed! 
In this webinar, participants will learn:

  • What are QR Codes?
  • How QR Codes are used to further brand the client for career success
  • Determining which clients are best served by adding a QR Code to their resume
  • Where to find QR Code Reader apps and QR Code generators
  • How to generate and save a QR Code
  • Using graphic design elements in Word to insert and strategically place the code

*You do not need a smart phone to generate and insert a QR Code to a resume. It is helpful to have a smart phone, but having a smart phone is not essential to add QR Codes to your resume product portfolio.

One hour webinar is $19.99 for members and $29.99 for non-members.

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Beyond Qualifications: Practical Strategies for Building Value-Focused Technical Documents
Marie Zimenoff, NCRW
March 9, 2012

Are your engineering and technical resumes all starting to look and sound the same? Do those, "techy types" challenge you with their often silent and analytical style or acronyms? In this teleseminar participants will learn:

  • How to capitalize on the straightforward, no-frills style of many of these clients
  • How to teach technical clients to tell the story of their value in the language of hiring managers
  • Easy questioning tactics, and a deeper understanding of industry jargon
  • Ways to immediately spice up your engineering/technical communications

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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B-3 Cover Letters: Brief. Bold. Brilliant!
Susan Whitcomb
February 17, 2012 

Are your clients' cover letters getting read? Recruiters and hiring managers are overwhelmed and out of time. In a world of Web 2.0, the immediacy of social media, and the understaffing of a recession, cover letters need to be brief, relevant, and packed with ROI. Today, many cover letters don't get read if they're too long, too copycat, or too self-absorbed. The seismic shift toward micro-messaged, Twitter-esque communications makes value-infused cover letters an essential practice. Your clients will get noticed in a sea of top talent with a tantalizing "power note" that takes them from "yawn" to "Yes!"

Takeaways: 

  • Learn why short-form cover letters are essential in today's economy
  • Learn the formula to write a "5-Point Power Note"
  • Deconstruct the ruthless editing that transformed cover letters from boring-and-old to brief-and-bold!
  • Discover secrets to writing faster while delivering even greater value

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Stone Soup Resumes: Using Storytelling to Turn Your Client into an Opportunity Magnet

Kim Mohiuddin
October 28, 2011

Create a document that has readers racing to set up an interview before the competition does. Storytelling has always been at the heart of good marketing. Today, it is becoming more widely used across all business writing platforms. How can we take the concepts of storytelling and apply them to resume writing? In this teleseminar, we'll explore:

  • Using storytelling to get your clients to delve deeper and provide better information.
  • Turning client stories into reader-centered marketing documents that engage decision makers.
  • Identifying trends across stories to create compelling brands and taglines.
  • Leveraging the power of storytelling while maintaining a businesslike voice and appealing to an ADD, Twitter-reading market.
  • Employing visual cues that help the reader scan the "story" to quickly get the context and results.

In addition to examining the theory and technique of storytelling in career documents, you'll leave with valuable takeaways: story-oriented intake questions for your clients as well as storytelling resume examples.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Writing Branded, Sales-focused Summaries
Marie Zimenoff
July 15, 2011 

We have 7 seconds to make a good first impression. The resume summary is a place where our candidates can either hook the reader, or appear generic - - a personal ad gone bad. In this teleseminar you will learn practical strategies to build summary sections that demonstrate qualification and hit keywords while communicating each candidate's unique brand.

At the conclusion of this teleseminar, you will come away with tools and examples to create summaries that grab the reader's attention. Topics will include:       

  • Gathering branded information for summary content through questioning and assessments
  • Interweaving candidate's language with keywords
  • Telling a unique story and avoiding generic phrases
  • Proving candidate's value quickly through accomplishments and testimonials
  • Enhancing visual appeal and including graphics

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Creating Focused Resumes for an Unfocused World
(Webinar)
Barbara Safani
May 27, 2011 

You know how to write a resume summary and accomplishment statements. You lace your resumes with keywords and you have a toolkit of resume styles you use to showcase your clients' backgrounds. But are you writing resumes that suit today's fast-paced environment? Can your reader quickly find key information about your clients when they view resumes on their desktop, laptop, iPad or smart phone?  During this one-hour webinar, participants will learn how to create resumes that suit today's world of speed, impatience, and disruption. Specifically, participants will learn:

  • Three strategies for bucketing resume content to improve messaging and focus.
  • Methods for sourcing the right resume keywords and optimizing their display.
  • How to craft a summary statement that doubles as an elevator pitch.
  • Design strategies that pop off the page, save space, and differentiate candidates.

One hour webinar is $19.99 for members and $29.99 for non-members.

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When to Include the Kitchen Sink: Resume Strategy - What to Put in and What to Leave Out
Norine Dagliano
April 29, 2011 

Gone are the days when a resume was nothing more than an obituary of ones career. Today's resumes are clearly branded marketing brochures that tell the prospective employer "This is who I am; this is what I do; and here are the highlights of what I can do for you." 

But when a client brings you 20+ years of experience or is interested in making a career change, how do you decide what to highlight - and where and in what format? In this presentation we will explore the following:

  • What is strategy and why is it important
  • Things to consider when developing a resume strategy
  • Tools to help you plan your strategy
  • How to evaluate job postings to determine the appropriate theme for the resume
  • Where and how strategy plays out in the resume
  • Writing techniques for developing a strategic resume
  • Why and how to "youthanize" a resume
  • Creative layout and design that immediately directs the readers' attention to the most important elements of the resume.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Commas, Clauses, and Caps, Oh My! - - What certification candidates need to know about punctuation and grammar
Edie Rische, NCRW
April 8, 2011

Curious about the most common errors graders find in sample submissions?  Edie Rische, NCRW, certification committee member, and CEU administrator, will uncover the mistakes most noted on resume sample submissions during her eight years as a grader and two years as CEU Administration Manager. Sign up for this presentation on grammatical and mechanical aspects of good resume writing and learn to:

  • Recognize danglers, faulty parallelism, unclear and possessive pronouns, and run-on sentences.  
  • Understand the proper use of commas connecting clauses, introducing information, expressing a series of three or more, and setting off non-essential information. 
  • Learn what to capitalize and what not to in department, organization, position titles, and academic degrees. 
  • Master turning "I" in the cover letter to an employer benefit. 
  • Perfect the use of numbers, percentages, abbreviations, time, and money.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Want to Book 4-Figure Resume Packages? Learn to Write Career Case Studies!

Kim Mohiuddin
February 11, 2011 

In this class, you will learn how to dig deeper than the traditional SAR/CAR accomplishment format to create long-form case studies that stand alone, and mini-case studies that can be incorporated into a resume. Best-of-breed career case studies:

  • Enable you to write more effectively for consultants (whose accomplishments can be all over the map) as well as those who are transitioning from employee to consultant, entrepreneur, or independent contractor.
  • Give you the foundation of an executive profile that stands out in the toughest arenas (boards of directors, corporate lawyers, CEO decision-makers).
  • Cement your value in the minds of prospective clients, differentiating you from competitors and enabling you to charge what you're worth.

Note: This is an advanced writing technique. While the class will be approachable for even a beginning writer (Kim wishes she'd had this information when she was starting out!) it is not recommended that you use this technique in the NCRW certification process unless you have fully mastered when and how to apply it.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Attract Employers with Magnetic Communications Tools for Technical and Engineering Professionals
Marie Zimenoff
January 21, 2011 

Do you get requests for engineering and technical resumes but pass them on to others because you lack confidence in this area? Or, if you are proficient in this area, are your technical resumes all starting to look and sound the same? In this teleseminar you will learn practical strategies to build documents that illustrate technical qualifications while communicating each client’s unique brand.

The teleseminar presenter, Marie Zimenoff, held leadership development, selection, and advising roles in mechanical and biomedical engineering divisions of various higher education institutions before launching her career management and professional resume writing firm. She will share her expertise on how to capitalize on the straightforward, no-frills style of many of these clients while teaching them to communicate their value in language understood by hiring managers.

At the conclusion of this teleseminar, you will come away with questioning tactics, a deeper understanding of industry jargon, and sample resumes, cover letters, and online/traditional bios to immediately spice up your engineering/technical communications.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Insider Tips for Writing Attorney Resumes
Shauna C. Bryce, JD, CPRW
November 19, 2010 

Thousands of lawyers have been laid off-and that's just in the top law firms. Many consider the current hiring climate to be the most difficult the legal industry has faced. Even in the best of times, drafting attorney resumes can be a challenge. Now, clients need assistance more than ever. In this one-hour seminar, we will explore strategies to help new and experienced lawyers in a challenging hiring environment. Specifically, we will discuss:

  • Trends in legal hiring.
  • Critical things to ask your attorney-client before writing the resume.
  • Hard and soft skills legal employers look for and how to present them.
  • Idiosyncrasies in legal resumes and legal hiring.
  • Managing your relationship with your attorney-client.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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12 Steps to a Better Resume: Write Faster and Make More Money by Learning this Award-winning Resume Writing Process
Pat Criscito, CPRW
July 9, 2010 

In 1996, Pat developed a 12-step resume writing process that was published in the first edition of her Barron's book Resumes in Cyberspace. The editors of The Wall Street Journal published the 12-step process in their National Employment Business Weekly, and it was selected as one of the ten best articles of 1997. With minimal updates over the years, the article has been permanently archived at www.careerjournal.com. In 2002, Barron's expanded the 12-step process into a full-size book (How to Write Better Resumes and Cover Letters). 

This teleseminar, which Pat developed around her 12-step process, is a MUST for new resumes writers and is valuable for veteran resume writers, as well. Even if you just validate your own writing process, you will gain something from this presentation. Now, you have a chance to use this award-winning resume writing process to:

  • Maximize your clients' data collection efforts so they will be prepared to talk with you during a phone or in-person interview.
  • Reduce the amount of time it takes to get the information you need to write the best resume for each client.
  • Decide whether to use questionnaires and worksheets . . . or not.
  • Prepare yourself with the right questions for your client interviews or worksheets.
  • Find and use the right keywords so the resumes you write are searchable.
  • Use the data collected to write a better resume, faster.
  • Determine the best order for information and sections.
  • Learn how to use typesetting design rules to make your resumes more readable.
  • Get past writer's block.

You will have access to all of Pat's worksheets, too, which you can use in the data collection phase or just as a guide during your phone interviews. Don't miss this chance to increase your writing speed (and bottom line) in 2010!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Technology and Resumes

The Latest News in Applicant Tracking Software (ATS) Systems
Pat Criscito, CPRW
June 13, 2014

Confused about how applicant tracking systems work? Don’t feel alone. The technology is always changing, but the key to getting your client’s resume noticed of a search of an ATS is using the right keywords. This webinar should be required attendance for every resume writer, from the newbie to the veteran. In an hour, you will learn:

  • How electronic applicant tracking systems work.
  • Changes in applicant tracking systems over the years.
  • How applicant tracking systems use keywords.
  • How keywords are extracted from job requisitions.
  • How to identify and track an industry’s common keywords.
  • How to integrate keywords and synonyms into your resumes.
  • Whether keyword placement can enhance your client’s chances of being selected.
  • Whether or not cover letters matter.
  • How to leverage what you have learned to enhance your credibility and raise your prices!

You will have access to Pat’s latest research from the software developers of leading applicant tracking systems. Don’t miss this chance to be on the cutting edge of today’s keyword-driven job search.

One hour webinar is $19.99 for members and $29.99 for non-members.

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LinkedIn Best Practices for the Savvy Resume Writer
Brenda Bernstein
February 21, 2014

Writing LinkedIn profiles has become a must-have skill for every resume writer. If you want to serve your clients well--which we all do!--it is essential to understand best practices and potential pitfalls as you approach writing each client’s profile. Some of the topics we’ll cover:

  • What’s the ONE most important thing to keep in mind when writing a LinkedIn profile?
  • How should I approach writing a profile for a “stealth” job seeker?
  • How do I decide what keywords to put in the headline?
  • Is there a way to use all 2,000 characters in the summary without putting the reader to sleep?
  • Do I write the summary in the 1st person or 3rd person?

We will review all of these topics and more--complete with sample headlines and summaries to make the knowledge practical and concrete. If you write LinkedIn profiles for your clients, you will gain confidence and the ability to build your LinkedIn profile practice!

One hour webinar is $19.99 for members and $29.99 for non-members.

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The "Key" to Keyword Resumes
(Webinar)
Pat Criscito, CPRW
October 22, 2010 

Confused about how to find the right keywords to get your client noticed in resume databases? Don't feel alone. The technology is always changing, but the "key" to using the right keywords hasn't changed in the 15 years I've been writing books about the subject. This webinar should be required attendance for every resume writer, from the newbie to the veteran. In an hour, you will learn:

  • How keywords are extracted from job requisitions.
  • The difference between hard and soft keywords.
  • How to identify and track an industry's common keywords.
  • How to integrate keywords and synonyms into your resumes.
  • How electronic applicant-tracking systems work.
  • Whether keyword placement can enhance your client's chances of being selected.
  • What role, if any, does the cover letter play in using keywords?
  • How to leverage what you have learned to enhance your credibility and raise your prices!

You will have access to Pat's latest research from the software developers of leading applicant-tracking systems. Don't miss this chance to be on the cutting edge of today's keyword-driven job search.

One hour webinar is $19.99 for members and $29.99 for non-members.

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Job Search & Interviewing

Surviving and Mastering the Imperfect Interview
Freddie Cheek
June 21, 2013

Does anyone ever really “ace” an interview (except an interview coach, of course)? The truth is that many job seekers experience such problems as brain fade, nerves, “unanswerable” questions, giving bad answers, making content mistakes, etc. This session will help you prepare your clients for greater interview success through tips for getting things right the first time and advice for managing damage control when they don’t.

In this teleseminar, attendees with learn/receive:
  • Suggestions, tips, and techniques for overcoming and correcting real-life interview problems and mistakes.
  • Handouts and strategies you can use to help candidates be effective in interviews.
  • Help for answering really tough interview questions.
  • Anecdotes and stories to share about other people’s mistakes and how to avoid them.
  • Ways to help job seekers maximize their interview skills through better preparation and a more realistic and less stressful approach to interviewing.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Standing Out To Be Outstanding, 5 Tools to Help Your Clients Achieve Critical Differentiation
Greg Wood, CCMP
February 21, 2013

As a career professional, you’re keenly aware of the challenges your clients face in their job search. Their biggest challenge is differentiation. How do they stand out in a highly competitive job market? 

Now, you can help your clients achieve the differentiation which critical to their success. This seminar will introduce five tools that will boost your client’s confidence during the entire job-search process while helping them outshine the competition.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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The Nuts and Bolts of Implementing Interview Coaching into a Resume-Writing Business

Kathy Sweeney, NCRW, CPRW, CEIC
May 18, 2012

Want to implement the perfect complement to your existing resume-writing or career-coaching business? Not sure how to get started? Do you want to learn what topics to cover when you speak with a client? Learn how to implement interview coaching into your portfolio services -- a natural add-on service. In this teleseminar, participants will learn:

  • Various candidate interview formats and question types used by employers today.
  • How to find and review position postings to determine what questions will be asked during an interview.
  • How to listen for signals from clients that will determine whether they need this service.
  • Methods to teach your clients how to answer interview questions.
  • How to determine which questions your clients answer correctly and which need work.
  • How to market and price interview coaching services.
  • What your limitations are (both professionally and legally) in your ability to conduct interview coaching with clients.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Three-Part Series on Utilizing Twitter
Jessica Pierce

Part I – (Webinar) Twitter: Get Connected to the New Way of Doing Business
Have you heard the buzz about Twitter but don't really understand its relevance to your business? You are not alone!
Jessica Pierce will explain it all during her one-hour webinar.

Part II – (Teleseminar) Twitter: Find the Hidden Job Market
Companies are positioning jobs and sourcing candidates on Twitter; are you prepared to coach your clients on how to use Twitter as a job search tool? In one hour, you will learn where to find hidden jobs, how to conduct a search on Twitter, and how to directly reach recruiters and hiring companies.

Part III – (Teleseminar) Twitter Tools: Organizing, Branding and Beyond
Learn how to manage your tweets, followers, and lists in only two-hours per week while building a stronger business and helping your clients achieve job-search success!!

Three part teseminar is $59.97 for members and $89.97 for non-members.

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Client Management

Helping Clients Manage Career Change
Freddie Cheek
August 15, 2014

Do you dread (or reject) working with clients who want or need to make a career change? Not sure how to position them or even how best to collect resume content? This seminar offers strategies and materials to help you guide career-change clients in focusing their job search and providing appropriate information for documents. In addition, the session will cover approaches to helping clients deal with changes in their career, self-image, and personal marketing, as well as keys for evaluating new job opportunities.

In this teleseminar, participants will learn:

  • How to help clients focus on a new career field (and job titles) and articulate their basic qualifications and appropriateness.
  • How to help clients build a new brand based on their core values, career goals, and transferable skills and training.
  • How to help clients identify accomplishments (CAR) that best suit the new career in terms that relate to the new job area.
  • How to construct the career-change resume to optimize the clients’ experiences while avoiding having past careers disqualify their candidacy.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Personality Polka Understanding Personality Type to Choreograph an Effective Resume
Wendy Gelberg
June 29, 2012

Does it sometimes seem as if you and your clients are out of step? Perhaps the timing is off - you send them a worksheet to complete and then don't hear back for months (if at all). Or they just can't seem to come with good examples during your intake interview. Or you urge them to provide powerful accomplishment statements and they tell you that makes them feel like they're bragging. Understanding Personality Type, particularly Introversion and Extroversion, can help you recognize what might be contributing to being out of sync so that you can fine-tune the steps to produce better resumes and greater harmony. We'll cover:  

  • What are the key factors measured by the Myers-Briggs Personality Type
  • Indicator and how do they relate to writing resumes?
  • What strategies help draw information out of the more modest or reticent clients?
  • How can you manage the overly talkative and unfocused clients?
  • Which group of people will do best with questionnaires? ...with a phone intake session?
  • How does your own introversion or extroversion influence your practice?

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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PITA Self-Defense Class
Shauna Bryce
January 13, 2012 

You've heard of self-defense courses that give people easy to understand ways to protect themselves against muggers? Well, here's a teleseminar to help you protect yourself against difficult clients. Learn about best practices that can deter PITA clients from ever contacting you, increase your ability to identify a potential PITA client before you take them on, reduce the probably of disputes, and help you prevail in a chargeback. 

Specifically, we will discuss:

  • Warning signs in potential clients.
  • Methods of payment.
  • Clear terms and conditions.
  • Documenting your services and communications.
  • Creation of a record to help you prevail in a dispute.
  • Walk-through an actual client payment dispute.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Zinger Questions: Shifting Your Clients from Stuck to Unstoppable
Susan Whitcomb
January 11, 2008

Do you need a "magic bullet" that will move your clients from stuck to unstoppable? In this content-rich teleseminar, you'll learn dozens of "zinger questions" that will help your clients get clear on their career focus, articulate their accomplishments, enhance their performance in employment interviews, stay committed when the going gets tough, and shift from "I'm a victim" to "I'm victorious"!

You'll also learn zinger questions that will help convert window-shopper prospects to paying clients! An 8-page handout filled with zinger questions organized into more than 10 categories is included. Whether you're wondering about adding coaching services to your business or fine-tuning your current coaching skills, this session will give you the tools, tenacity, and truths to move forward!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Motivational

Aligning YOU for Success: Reduce Stress by Getting Out of Your Own Way
Karen Gridley, The Excuse Removal Expert™
June 1, 2012

Are you your own worst enemy or best ally? What results would you like to be different? IMAGINE your life and your business when you get out of your own way. Aligning YOU for Success: Reduce Stress by Getting Out of Your Own Way is a content-rich eye-opening session packed with practical tools for immediate implementation. As resume writers and career coaches, you will gain valuable insights about how you operate and the impact on both you and your business. Whether you need a major overhaul or a slight coat of polish, this program will provide tremendous benefit for you and your business. WARNING: Not suited for anyone looking for instant gratification or unwilling to make adjustments.  

Participants will learn: 

  • The power of the TWA model and how to apply it to work for you and your business.
  • Five common barriers that block success and personal fulfillment . . . and how to move beyond them.
  • How to know when you're aligned or misaligned. 
  • A quick assessment tool to monitor yourself in any given moment. 
  • Simple no-cost ways to deal with stress.

. . . and more. Join us for this educating and enlightening teleseminar--you'll be glad you did!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Business Development


New Business Owners Open Forum: Taking Care of Business

Steve Bouchard & Debra Ann Matthews
August 22, 2014

Taking Care of Business Open Forums are typically held on a quarterly basis and provide an opportunity for New Business Owners to ask questions, share ideas and learn best practices in a collaborative environment. These sessions have an informal format and are intended to “get your wheels turning” with new ideas to grow your business and become better writers. Some of the topics covered in this session were:
  • ATS-compatible resumes and formatting issues
  • How and why should you consider a niche
  • The importance of testimonials
  • Insurance for resume writers

One hour teleseminar is Free and for members only.


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Experienced Business Owners Call Stan Washington

August 27, 2014

Welcome all NRWA experienced business owners! It’s time for another call. This is a a conference call to discuss what works in your business.
  • Experiences with 3rd Party Referral (Open Discussion – need a few people to share)
  • How productive is it to have relationships with recruiters?
  • What are your technology favorites?
  • Other topic(s)

One hour teleseminar is Free and for members only.


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The NRWA 2014 Conference Preview
(2nd Call)
Shareem Kilkenny
July 18, 2014

Are you wondering what you might learn at The National Resume Writers' Association (The NRWA) Conference in Denver, Colorado from September 17–19, 2014?
 
Then register today for this FREE teleseminar!
 
Conference speakers and career industry leaders Sari Neudorf, Jan Melnik, and Freddie Cheek  will offer an overview of their exciting educational presentations to be delivered at the conference.

One hour teleseminar is Free.


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Top 10 New Business Owner Questions Answered by the Experts
Industry Expert Panel
June 18, 2014

You asked, and we want to answer! This 45-minute program interviews a panel of experts to answer the top 10 questions received from New Business Owners of The NRWA. The industry panel of experts share their tips and advice for "getting started" in the resume-writing business. Whether you are just starting out or have years of experience, you're sure to come away with valuable tips from these industry powerhouses! Register now to hear what the experts have to share as they address these topics and more:
  • How to generate consistent clients & income.
  • Three reasons to convince clients they need a professionally written LinkedIn profile.
  • How to communicate value and overcome client "sticker shock."
  • I just received my resume writing certification -- now what?
The panel is made up of these established and highly regarded industry leaders: Susan Britton Whitcomb, Bridget (Weide) Brooks, Joshua Waldman, Cassie Olson, Jan Melnik and Marie Zimenoff.

45-Minutes webinar is FREE and for members only.


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Retirement by Design

Julie Gunn
June 11, 2014

Retirement by Design is a 40-minute presentation that illustrates how you can translate your vision for retirement into tangible goals. Whether you are 10 or 40 years from retirement, you’ll learn investment strategies to help design the retirement you want. We’ll also discuss how you can add flexibility to your strategy to help you handle unexpected events and how you can keep your strategy on track.

Outline:
  • Welcome/Introduction
  • Seminar Overview
  • Your Current Situation
  • Your Vision for Retirement
  • Defining Your Goals
  • Working toward Your Goals
  • Taxes
  • Preparing for the Unexpected
  • Staying on Track
  • Summary/Close
  • Q&A/Thank You

One hour webinar is FREE and for members only.


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Growing Your Business through Workshops

Stan Washington
May 23, 2014

“Get out of your house and meet people” is what I would tell my clients who were looking for a job. That advice carries over to your business. If you wish to grow your business, then please join me in a webinar on “GROWING YOUR BUSINESS THROUGH WORKSHOPS.” In this webinar, participants will learn:
  • Preparation for the workshop (invitations / venue / special touch)
  • Ideal length of the workshop
  • Workshop content suggestions / discussion
  • Signup sheet and the closing statement

One hour webinar is $19.99 for members and $29.99 for non-members.


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The NRWA 2014 Conference Preview (1st Call)
Ruth Pankratz
May 9, 2014

Are you wondering what you might learn at The National Resume Writers' Association (The NRWA) Conference in Denver, Colorado from September 17–19, 2014?
 
Then register today for this FREE teleseminar!
 
Conference speakers and career industry leaders Louise Kursmark, Brenda Bernstein, and Michelle Aikman will offer an overview of their exciting educational presentations to be delivered at the conference.

One hour teleseminar is Free.


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Experienced Business Owners Webinar

Stan Washington
April 3, 2014

Here are the topics of interest listed on the agenda:
  • Effective Advertising for Growing your Business
  • How or When to Expand
  • Do I Hire a Virtual Assistant (Will it allow me to grow my business)
  • Product Pricing Strategies
  • ATS Optimized Résumé (Is this still part of your strategy?)

One hour teleseminar is Free.


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New Business Owners: The Resume Writer's Journey

Debra Ann Matthews, Steve Bouchard
March 20, 2014

Featuring Special Guest Speaker, Bridget Weide Brooks of bearesumewriter.com. Marie Zimenoff of A Strategic Advantage will also provide an overview of The NRWA website to be sure that each member understands how to utilize all of their member business benefits!

One hour teleseminar is Free.


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Back to the Basics: How to Turn Cold Calls into Hot Sales
Adelle J. Dantzler, M.S.Ed
November 15, 2013

Just as the most effective way of identifying job leads is talking to a person at the company; the most effective way of reaching customers is a personal call. Cold calls are usually not considered as a viable sales strategy in our industry. However, by using a structured approach, you can turn cold calls into hot new business and future opportunities for your career services.

In this teleseminar, participants will learn how to:
• Identify potential business partners.
• Develop the cold-calling script.
• Conduct the actual cold call.
• Respond appropriately to negative and positive responses.
• Track and follow-up on cold-calls.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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How to Get a Rush of New High-Paying Clients in Your Area
Leeza Byers, CPRW, CEIP, C5SI, CPCC, GCDF
October 25, 2013

Have you thought lately, “I just feel like I don’t know what to say to get new clients”?

Are you tired of not knowing how to answer the question, “So, what do you do?” Are ready to have a response that makes people say, “I need you!”?

Do you wish you could start charging what you know you’re worth and have people happily pay you?

Then join Leeza for this value-packed teleseminar! During your time with Leeza, you will learn to:
  • Own your value and stop undercharging by identifying your ideal clients
  • Stop the price comparison game and get people excited to choose you
  • Stop hearing “I have to think about it” and close more sales by using six simple words
  • Create an unpaid sales force that is happy to promote you and your services through powerful strategic alliances
Leeza’s also going to share one of her most recent strategic alliances with recruiter Sean Stovall, who’s also passionate about helping job seekers, with his trade-secret tool – Job Search AnalystTM which puts job seekers’ search into turbo charge!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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How to Handle Business Growth
Brenda Cunningham, CPRW
August 16, 2013

Business is booming, what do I do now? You’ve stepped out on your own and you’re finally gaining some momentum in your business, but that momentum quickly becomes overwhelming. Can you handle the capacity of work that you now have? How do you start controlling and predicting the flow of business when you’re a one-person show? This workshop will address the “growing pains” of small business growth and how to maintain your sanity through it all.

Participants will learn:
  • How to keep growing your income with only 1 of you!
  • How to consider ROI when investing in services for your home and business.
  • How to build your subcontractor / VA team and what to delegate.
  • How to control your schedule for a balanced life!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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The NRWA 2013 Conference Preview
(2nd Call)
Kathy Keshemberg and Sally McIntosh
June 26, 2013

Are you wondering what you might learn at The National Resume Writers' Association (The NRWA) Conference in Chicago on September 18-20, 2013?

This free teleseminar is a brief introduction to the exciting educational presentations to be delivered at the conference.

Conference speakers and career industry leaders Conne Reese, Pat Kendall, Kim Mohuiddin, and Chuck Stratton will be featured on the call to provide an overview of their presentations.

One hour teleseminar is Free.


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The NRWA 2013 Conference Preview

Kathy Keshemberg and Sally McIntosh
May 29, 2013

Are you wondering what you might learn at The National Resume Writers' Association (The NRWA) Conference in Chicago on September 18-20, 2013?

This free teleseminar is a brief introduction to the exciting educational presentations to be delivered at the conference.

Conference speakers and career industry leaders Michelle Swanson, Elizabeth Harper, and Charlotte Weeks will be featured on the call to provide an overview of their presentations.

One hour teleseminar is Free.

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Planned, Purposeful, and Productive Networking
Heather Rothbauer-Wanish
April 19, 2013

Resume writers and their clients both need to understand the importance of networking via social media. Today’s environment demands people who are tech-savvy, can easily make connections online, and understand the importance of an online identity. From joining groups on LinkedIn, scheduling Facebook posts, and participating in Tweet chats, online networking is an important part of marketing yourself.

If you are looking to build your resume business, enhance your online personality, or help clients brand themselves online, join Heather Rothbauer-Wanish as she provides concrete tips and methods you can implement immediately. In this one-hour teleseminar, we'll cover:
  • Joining groups on LinkedIn (with suggested groups to join)
  • Participating in Tweet chats (with suggested chat opportunities and participation guidelines)
  • Following people on Twitter (how to find new people to follow and increase your own following)
  • Commenting on blogs (why it is important and what you can get by commenting on other sites)
  • Scheduling Facebook posts for your business (tips for effective posts and scheduling)

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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25 Ways to Attract More Clients
Gina Kaelin-Westcott, CPC
May 4, 2012 

Industry Expert Gina Kaelin-Westcott, CPC, founder of Con*nect Selling™, sales strategist, and best-selling author of "Creating a Bond Beyond the Handshake, 100 Reasons why Relationships and Value Sell Every Time!" shares with business owners, sales managers and entrepreneurs just how to attract more clients every day.

Gina will discuss client attraction techniques, best practices, and how to easily incorporate social media and SEO tools into your business that ABSOLUTELY affect every interaction that you have with your customers. She will share insights on how to up the ante with key sales strategies and marketing strategies used online and how to adjust your own style of communication to strengthen your business relationships and sales conversions.

You and your business will walk away with these benefits:

  • 25 Client Attraction Best Practices that you can Implement Immediately
  • Top Lead Generation Ideas that Won't Cost You a Dime
  • How to Ask for Referrals and Get Them
  • Which Social Media Tools Work Best for You and Your Clients
  • Tools that Measure Your Results!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Catching Clients with Social Fishing Poles

Carol Hagen
February 3, 2012 

With 135+ Million professionals on LinkedIn and looking at most public profiles, your resume services are underutilized and greatly needed. What's missing from your social media profile(s)? I'll be sharing the secrets to attract clients to your resume service. This teleseminar will incorporate social media best practices to provide you with actionable items to: 

  • Leverage LinkedIn - 7 things you need to do now  
  • Innovate - 4 Overlooked Facebook Features
  • Net Google Juice with Google+ and Twitter
  • Enable Social with Mobile Devices

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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How to Add $300-$1000 to Client Packages (Three-Part Teleseminar Package)
Barbara Safani
November, 2011

Are you searching for ways to extend the lifespan of your client relationships and create add-on services to put more dollars in your pocket? Online identity offerings are a logical next step in promoting client visibility and marketing their value proposition in today’s world. Job seekers can no longer afford to be left out of the Web 2.0 phenomenon and as resume writers and coaches we are in a perfect position to help them. Sure, having a LinkedIn profile is important, but it’s just one piece of the puzzle. Our clients need so much more and in order to evolve as writers and coaches we need to develop our expertise in online identity management to fuel their success. During this three-part teleseminar, participants will:

  • Session One: Uncover what online identity, reputation management, and business/social networking tools are out there and discover methods for making strategic decisions about where your clients should be visible.
  • Session Two: Learn how to audit your clients’ online identity and build, optimize, and maintain their business and social networking profiles.
  • Session Three:Review how to pitch, package, and price these Web 2.0 offerings and discover strategies for creating additional revenue streams through coaching services and product extensions.

Three part teseminar is $59.97 for members and $89.97 for non-members.

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Marketing a Resume Writing Business
Bob Thilmont
November 4, 2011 

Are you struggling with your growing business? Operating with a limited marketing budget? Dealing with intense competition both locally and globally? Perhaps you're looking to create alternative revenue streams. 

Join us as Bob Thilmont, president of Mountain Global, shares expertise gained from 25 years of successful business experience. In this seminar you will learn: 

  • A clearer understanding of your "Unique" Value Proposition
  • How to build your personal brand
  • How to articulate your message in a crowded market
  • How to leverage your skills in collaboration with other service providers

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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I've Made it This Far in My Business - Now What?!

Stephanie Shaw
August 26, 2011 

You have worked hard to grow your businesses and have beat the odds of involuntary shut-down that face most entrepreneurs within their first two years of business. Let's face it, times are tough, but you've survived! How do you go from just surviving, to thriving?  How do you thrive without sacrificing why you went into business in the first place? Is it possible to even find an extra hour a day, and maybe even to start sleeping at night? During this one hour teleseminar, participants will learn how to break through the barriers to take their business to the next level. Specifically, participants will learn:

  • How to manage the three "Ts" - Team, Technology, and Tasks.  We're not talking about hiring, we're not talking about computers, and we're not talking about getting more organized!
  • Walk away with tools on how to, "Appear Larger Than Yourself" while maintaining the speed and flexibility critical to small business success and growth
  • Some of the Myths and Truths about working ON your business, and not IN your business
  • Design an action plan to share with an accountability partner to start breaking through today!

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Facebook Fan Pages - Advanced Class (Webinar)
Laura Orsini
August 19, 2011 

This advanced class will pick up where Facebook Fan Page Basics left off. Advanced class participants have grasped the value of a Facebook Fan Page and the fundamentals of creating one. Now they will learn, in detail, how to create a personalized Fan Page with images, colored text, and text links.

In this two-hour teleseminar, you will:

  • Review the basics of creating a Facebook Fan Page.
  • Create up to 10 tabs for your Fan Page.
  • Use simple coding to bold, underline, and italicize words.
  • Learn to add colors to your fonts.
  • Learn to insert graphics into your pages.
  • Learn to create text links on your pages.
  • Learn to insert a PayPal "buy now" button on your pages.
  • Learn what to put on your fan page.
  • Learn how to promote your page and increase your "Likes."
  • Get an overview of Facebook ads.

One hour webinar is $19.99 for members and $29.99 for non-members.

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Facebook Fan Page Basics
Laura Orsini
June 24, 2011 

With 500,000,000 undefined users, Facebook is no longer an option for promoting your business. It’s a must. One of the best ways to use the most popular social network in the world is by building a Fan Page. In this teleseminar, you will learn:

  • The definition of social media
  • Why Facebook is important to your business
  • It’s all about the relationships
  • What a Fan Page is
  • How a Facebook Fan Page differs from a Faceboook group
  • Why it’s important to get over your fear of coding and use HTML to stand out
  • What to put on your fan page
  • How to promote your page and increase your "Likes"
  • A quick overview of Facebook ads

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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How to Attract, Qualify, and Book the Perfect Client
Aricia E. LaFrance, MSE
July 16, 2010 

Are most of your clients ideal customers - fun to work with, happy to pay your fees, appreciative of your expertise? Or is it a hit and miss affair? In this class, Aricia LaFrance will help participants...

  • Understand how to attract clients that are a perfect fit.
  • Screen clients prior to accepting them.
  • Refuse clients with the potential of consuming an inordinate amount of time and energy and still not being happy.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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LinkedIn for Business
(Webinar)
Jason Alba
March 11, 2011 

Are you getting the full value out of LinkedIn? We tell our clients how important it is for the job search, but it is just as important that we use LinkedIn to boost our business profile. Jason Alba is the recognized guru of LinkedIn, whether for job search or business development. Join us to learn more about this powerful social media tool will help you market your business and your brand.

One hour webinar is $19.99 for members and $29.99 for non-members.

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Marketing Your Resume Writing Business on a Shoestring Budget

Charlotte Weeks
February 25, 2011 

Participants will learn multiple strategies to market their business, with options for different platforms (e.g., online, in-person, etc.). Each strategy costs less than $100 a month, and many are free.

TAKEAWAYS:

  • List of 25 free and low-cost marketing methods.
  • Weekly Activity Goals handout to maximize your marketing time.
  • Tracking log to monitor results of activities.
  • Choosing Your Marketing Activities Form to determine which strategies work best for you.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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Charge What You Are Worth and Feel Great About Selling Your Services
Jason E. Rosado
July 23, 2010 

Do you feel you spend too much time and energy working with prospects, only to find out that you are giving away your services for free?

Are you conducting free strategic-planning sessions, doing free resume critiques or offering free advice in an effort to close the sale? Then after giving, giving and giving, you find that your sales process hits a dead end?

These are big problems that plague many service-providing entrepreneurs, or "servicepreneurs."

And, like many of these servicepreneurs, you are probably so eager to help others and demonstrate the value of your services that you might be giving away too much of your work for free. Suddenly, you find yourself in this midst of this very uncomfortable and unprofitable dilemma: 

How do you show expertise, ability, and value in an ethical and service-oriented way without "giving away the farm?"

During this teleseminar, Jason will introduce you to the five steps of the AWARE Sales System™ and tell you how to use it as a template for creating your own customized sales process. After participating in this teleseminar,you will know how to ...

  • Provide tons of value and service to your prospective clients
  • Drive their motivation and enthusiasm to move forward with their career goals, and
  • Help them make one of the best career decisions possible, by contracting your services without hesitation or worry!

Together with business coach Jason Rosado, you will co-create your customized and highly effective sales formula that targets your ideal client using the AWARE Sales System™.

The "AWARE" system, which Jason created and has refined over the years, enables you to provide tremendous service and value without giving away all your expertise, so prospective clients will want to hire and work with you. At the same time, it also helps you uncover all the areas in which your clients need assistance, so they get even better results and value, stay with you longer, and rave about your work to others.

And on top if it all, you will finally feel GREAT about sales, because you are creating a true "win-win partnership" by providing tremendous help to others and being well rewarded.

One hour teleseminar is $19.99 for members and $29.99 for non-members.

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To access additional Teleseminars, please visit here. Note: You will have a different login account as this link leads to a different system.

Upcoming Teleseminars

Register Today!

September 01, 2014 1:00 PM (EDT) • None

One hour live teleseminars are $19.99 for members and $29.99 for nonmembers.

to get member pricing


Previously Recorded Teleseminars

Resume Writing

Technology and Resumes

Job Search

Client Management

Motivational

Business Development

Looking to gain CEUs towards earning or maintaining your NCRW? Look for the CEU symbol next to teleseminars and webinars that qualify.






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